Privacy Policy

This privacy policy applies to all the services, applications, products and websites offered by Dorset Seafood Festivals Limited (also referred to as “Dorset Seafood Festivals”, “We” and “Us”), its subsidiaries and affiliated companies. It contains important information about how we use your personal information, please read it carefully.

Dorset Seafood Festivals Limited is responsible for the processing of your personal information in accordance with the Data Protection Act 2018 (DPA 2018), The Privacy and Electronic Communications Regulations (PECR) 2003 and The General Data Protection Regulation (GDPR) (EU) 2016/679.

Personal information

The Dorset Seafood Festival is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect any personal information that you provide when using our website, contacting us, applying to exhibit, sponsor or volunteer, or engaging with the Festival in any other way.

By using this website, you agree to the collection and use of information in accordance with this policy.


Who We Are

Dorset Seafood Festival is the controller of the personal information collected through this website and related Festival activities.

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details provided on our Contact page.


Information We Collect

We may collect and process the following information:

Information You Provide

This may include:

  • Name
  • Email address
  • Telephone number
  • Postal address
  • Business or organisation details
  • Information submitted through contact forms
  • Information provided when applying to exhibit, sponsor, perform, volunteer or participate in Festival activities
  • Any correspondence you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring website addresses
  • Website usage data collected through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Respond to enquiries and requests
  • Manage Festival operations and activities
  • Process exhibitor, sponsor, performer and volunteer applications
  • Communicate important Festival information
  • Improve our website, services and visitor experience
  • Monitor website performance and security
  • Comply with legal and regulatory obligations
  • Send marketing communications where you have agreed to receive them

We will only use your personal information where we have a lawful basis to do so.


Lawful Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Your consent
  • Performance of a contract or agreement
  • Compliance with legal obligations
  • Legitimate interests in operating and promoting the Festival

Where consent is relied upon, you may withdraw it at any time.


Marketing Communications

If you choose to subscribe to our mailing list or marketing communications, we may use your contact details to send updates about:

  • Festival announcements
  • Exhibitor opportunities
  • Sponsorship opportunities
  • News and special events

You can unsubscribe at any time using the link provided in our emails or by contacting us directly.


Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties who help us operate the Festival and website, including:

  • Website hosting providers
  • IT support providers
  • Email marketing services
  • Analytics providers
  • Professional advisers
  • Regulatory authorities where required by law

Any third parties processing personal information on our behalf are required to keep it secure and use it only for authorised purposes.


Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.


Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.

When information is no longer required, it will be securely deleted or anonymised.


Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

Cookies help us understand how visitors use our website and enable certain website functions.

You can control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

For more information, please refer to our Cookie Policy if applicable.


Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing personal information.


Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request erasure of your information in certain circumstances
  • Restrict processing of your information
  • Object to processing based on legitimate interests
  • Request transfer of your information where applicable
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us.


Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

www.ico.org.uk


Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and will take effect immediately upon publication.

We encourage you to review this page periodically to stay informed about how we protect your information.


Contact Us

If you have any questions about this Privacy Policy or how your personal information is used, please contact Dorset Seafood Festival using the details provided on our Contact page.

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